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Brides Beware!! This place is a nightmare! I rented a bunch of chairs, tables, a wedding arch etc from them for my barn wedding ( totaling around $1,000). When dropping items off they had to make a second trip because they forgot random items such as table bases for the pub tables, eventually they got it all there. They were supposed to pickup the rented items on August 28th at 11 per the contract I had with them, the items were ready to be picked up by 9am ( we got to the barn super early to make sure all tables and chairs were clean and stacked). They never showed up, no phone call, no text, nothing, they just didn't come. My mom and dad waited 5 hours at the barn we rented for them and we called all three business numbers trying to get ahold of them ( including the after hours emergency number) we never got an answer. As any bride knows when you rent a venue you do it for a specified period of time, we ended up going a day over on our barn rental because they didn't show up. In fact the owner of the venue ended up having to be there to unlock the venue and deal with them that Monday which was highly inconvenient for her. They would only refund me half of the costs I incurred due to their incompetence. My mom signed the paper accepting the partial refund ( I was on my honeymoon) but honestly I wish she hadn't because they need to pay the entire amount ( and should pay for the wasted 5 hours waiting for them to show up). I will never ever recommend a bride rent from here, weddings are stressful enough without dealing with an uncaring and poorly run company that breaks their own contract and who doesn't even have the courtesy to call you!
- All Saints Church