Frequently Asked Questions

What is MyCommunityOnline?

MyCommunityOnline connects an online community of businesses and the local organizations they support. MyCommunityOnline publicizes the businesses in your area that support your local organization — these are community members that live in your area and fund the printing of your organization's newsletter. When you are making purchases or looking for services, wouldn't you feel better patronizing businesses that support your community? MyCommunityOnline can help you do just that.

Every organization who publishes with LPi has a listing page on MyCommunityOnline, and so does every business that advertises with us. These listing pages are maintained by MyCommunityOnline, but once you claim your listing, you can customize it to best serve your community.

How is MyCommunityOnline useful to me as a consumer?

By publicizing the businesses in your area that support your local organization, MyCommunityOnline informs and empowers consumers to make educated decisions about the businesses they choose to visit. Many community members wish to show their appreciation by patronizing businesses that help to fund their center’s newsletter. Since these businesses are community members who live in your area, many wish to support local small businesses with their consumer dollars. To learn how to start finding local businesses now, click here.

How is MyCommunityOnline useful to me as a business owner?

MyCommunityOnline gives your business a presence online. Every business that advertises in one of our publications has a listing page on MyCommunityOnline. When you claim your listing page, you can customize it to fit your needs.

Why can’t I find the business or community I’m looking for?

Search results are listed based on proximity to your location. If no results show up, it's possible your organization doesn't print its publications with LPi, or the business you are searching for doesn't advertise in one of the publications we print.

How do I find my community?

You may search by entering the name of the community in the search bar, or by clicking "browse" in the main navigation and select "Center" to show a list of those near you. Additionally, shortcut links are found in the bar just below the search box. We automatically determine the community closest to you based on your location. If the community shown is incorrect, you can choose a new community from a list of other suggestions.

How do I sign up to be notified when a new publication is posted?

Visit your community's listing page, scroll down to "recent publications," click "Subscribe to publications via e-mail" and enter your name and e-mail address in the pop-up window. You will now be notified when a new publication is ready to be viewed.

How do I find a business?

You may search by entering the name of the business in the search bar, or by clicking "browse" in the main navigation and selecting a category. Additionally, some businesses can be found in the featured businesses section on the home page of My Community Online.

How did my business or organization get on MyCommunityOnline?

All customers of LPi automatically get a free listing page. MyCommunityOnline provides more visibility for your community, business, or organization.

How do I claim my listing?

First, you’ll need to sign into MyCommunityOnline for the first time. This creates an identity unique to you. Part of this process is creating a login name you’ll use to access your listing in the future. You can’t claim a listing if MyCommunityOnline doesn't know who you are, so signing in once to create a login you'll use in the future is how MyCommunityOnline remembers you. Click on the "Log in" button on the upper right corner of the screen and follow the on-screen instructions to create your login.

You won’t need your login to use MyCommunityOnline to search for your own or other communities and businesses, but you will need it to access your listing page and make changes.

Once you’ve logged in using your login information, follow these steps to claim your listing:

  1. Navigate to your listing page by searching your business or organization name on OurSeniorCenter.com. When you arrive at your listing page:
  2. Scroll down to the "claim this listing" button in the middle right hand side of the page (pictured at right), and follow the steps on screen. This action allows the owner of the listing to make changes to the main information on that page. As the listing owner, you can add contact information, business hours, publications, and more.
  3. You may need to wait up to 48 hours for LPi approval once you've followed the steps above. We must verify your e-mail address as being associated with your community/organization name to ensure that a third party isn't attempting to take ownership of your page without the right to do so. Once you’ve received approval, you can log in to your listing page and start adding information.
Claim listing button

Once you’ve received approval, you can log in to your listing page and start adding information.

How can I edit the information on my listing?

Before you can edit your listing, you will need to claim your listing. Once your listing is claimed, log in to your account and find your listing page. Each section of your page is directly editable. Move your cursor over the section that needs to be changed, and click the Edit button in the upper right corner. Once changes are made to each section, they are instantly updated on your listing.

I forgot my login information.

If you have already received your username and password and need a reminder, click on the "log in" button. On the pop-up, click on the “Forgot your password?” link. Follow the steps on your screen to reset your password.

How do I post my publications on MyCommunityOnline?

If your publication is printed by LPi, it's automatically posted to your listing page once it has been printed. However, if you aren't an LPi publication customer or would like to post additional files, you can upload them manually.

Step 1: Log into your account and visit your MyCommunityOnline listing page. Scroll down to Recent Publications and click Manage.

Upload publication instructions image 1

Step 2: Under the tab My Uploads, click Add.

Upload publication instructions image 2

Step 3: Click Choose File to browse your computer and upload your desired publication or file. Then click Save. Your file will automatically show up as the first item in your Recent Publications box and labeled as New.

Upload publication instructions image 3

How long will publications stay on my listing?

MyCommunityOnline currently posts the 12 most recent issues.

Can I make changes to publications that are already published online?

The publications posted to MyCommunityOnline have already been printed and sent out. If changes need to be made for any reason, please contact our customer service department.

Can I get my publications to display on my organization’s own website?

Yes, you can display your publications on your own Web page by using the customizable MyCommunityOnline widget.

The widget is a window on your website, placed where you choose, in which members can click on a cover image to download a PDF version of your publication. Once it's installed, you don't need to do anything; your publications will appear in the widget automatically, and each will include the sponsor page that makes it possible for your publication to be printed and shipped. In addition, your members can sign up to receive your publication automatically via e-mail, keeping them informed.

To install the MyCommunityOnline widget, you’ll first need to have claimed your listing page. If you haven’t done so, directions can be found here.

If you're already using the widget, you know what a useful tool it is in providing your members instant access to your publication content right from your web page. But if the widget on your page has a grey and red Seek And Find logo with a circular arrow, you're using the old widget and need to update it to gain access to new features.

Whether you're adding the widget for the first time or updating from old to new, these simple directions will help you add this tool to your site today:

Step 1: On your listing page, click on the "Get Widget" button found in your "recent publications” section shown here:

Widget button

Step 2: Because the widget and the publications displayed within it will be visible to anyone visiting your website, you’ll want to title the widget "Our bulletin" or "Our publications," then determine the number of publications to display from 1 to 12; and the widget width and height (in pixels) you'd like to display on your site.

If you leave these options blank, the widget will conform to the width and height of the area you paste it into. Click Next.

Create widget box

Step 3: You’ll see a small pop-up window that will display special HTML code you can use to embed the widget on your website:

Unless you also manage and regularly make changes to your website, you’ll need to pass this code along to your webmaster, who will paste it into your website in the appropriate location and ensure the widget functions correctly.

Widget code box

If you are managing your own website, here are some popular site types and their help pages:

Wordpress, Drupal, Joomla

This widget can be added to any Web page and will show the most recent printed publications. Just click on the relevant week number and that publication will open in a separate window.

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